Eldercare Locator Provides Service*
The public is increasingly using the Administration on Aging's (AoA) nationwide Eldercare Locator service to find programs and supportive services to help them care for an older member of their family in their homes and communities. The average number of calls increased 15.3 percent from 9,043 each month in fiscal year 2000 to 10,425 each month in fiscal year 2001.

Many callers are long-distance caregivers looking for services and agencies to assist their loved ones, relatives, or friends who live in another town or state.

As more aging "baby boomers" find themselves caring for frail older family members, they often turn to the internet when traditional information resources are not available. This finding prompted the AoA to launch an on-line version of the Eldercare Locator on the web. This new on-line service can be accessed at www.eldercare.gov. The website will initially provide consumers with basic contact information about elder service agencies in the state and local area requested by zip code. It will gradually expand to provide links to the full range of services now available by telephone. The toll-free number is 800-677-1116 and is answered Monday through Friday, 9 a.m. to 8 p.m. Eastern Time. New LifeStyles Online, Dec. 2001

* An SRES Article.



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